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Frequently Asked Questions (FAQs)

Need help? Take a look at some of our most Frequently Asked Questions.

How much does an airport transfer to Gatwick Airport cost?

A trip to Gatwick Airport starts at £80 for a one way journey. This can increase slightly depending on location of pickup and numbers travelling. Full information can be found on our prices page.

How much does an airport transfer to Heathrow Airport cost?

A trip to Heathrow Airport starts at £100 for a one way journey. This can increase slightly depending on location of pickup and numbers travelling. Full information can be found on our prices page.

How much does an airport transfer to Stansted Airport cost?

A trip to Gatwick Airport starts at £115 for a one way journey. This can increase slightly depending on location of pickup and numbers travelling. Full information can be found on our prices page.

How much does a trip to London cost?

a car with us to London starts at £100 each way. Depending on the part of London you travel to there can be extra congestion charges and ULEZ fees to pay but all that can be discussed at time of booking.

How much is a taxi from Margate to Canterbury?

A taxi from Margate to Canterbury starts at £25 for a car.

What vehicles do you have for airport transfers?

we currently have the following vehicles at our disposal.

Four Seater Vehicle (three with current covid restrictions)

2 Mercedes E Class Estates
1 Ford Mondeo

Eight Seater Vehicle (seven with current covid restrictions)


1 Renault Traffic

What precautions are being taken because of Covid-19

We have found that this is vital to a persons thinking when they travel and as such we try to adhere to a taxi drivers charter that has been setup. Full measures in place can be reviewed on our facebook page. Please visit that by clicking here (and please like us if you have not done so already)

Where do we meet our driver once we are ready to come home ?

We generally opt for a meeting place outside the terminal for picking you up unless the particular airport makes that impossible. Please follow the instructions of the driver that comes to get you and they will guide you out. If you have a look at our Youtube Channel (and please subscribe to it) you will find a list of videos that we recorded showing you how to get out of some of the terminals.

What is the easiest way for me to book a transfer?

The easiest way for you to book a transfer is to follow one of the below ways:

visit our Facebook page and you can message us your requirements
visit our website and fill in our booking form

What transfer services do you offer ?

We offer the following transfer services:

Student Transfers
Hospital Transfers
Airport Transfers
Cruise Transfers
Courier Services
Long Distance Transport
Parties At Long Distance Destinations
London Trips

How can I let you know how you did?

We find positive feedback very humbling. You can leave us feedback in one of three places they are:

Facebook: http://www.facebook.com/andysairportcars
Trip Advisor https://buff.ly/2NSH5XY
Google https://buff.ly/2ZAqxdp

How do I pay you?

We accept payment by cash or card on the day of travel or alternately if you prefer we can provide you with our bank details to carry out a bank transfer.

We can also accept payment direct to paypal by clicking on the link below:

https://paypal.me/andygiffy?locale.x=en_GB

Do I get a confirmation of my booking with you?

To try and be as professional and accurate as we can, we use a computerised dispatch system to manage all our calls, bookings and customer files. When you make a booking with us and provided you give a correct mobile number and an email address at time of booking you will receive a confirmation message for each leg of your journey which will include all of your details.

Do I need to phone and check on my booking a few days in advance?

By all means please do so but rest assured 24 hours before your booking you will receive a text message which will confirm the time and date of your booking and also the name and number of the driver that will be taking you. At that point you can then communicate with them directly if needed.

If you can't find the answer to your question and still need help? Contact Us.